Cancellation & Refund Policy

Cancellation & Refund

·         Cancellation & Refunds request must be sent only by E-mail info@cleanfare.com

·         KR CLEANFARES TRAVELS require minimum 7 working days or more for processing Refunds.

·         In case of 'Web or Tele Check-in' the bookings must be changed or cancelled by the passenger with the airlines, at the airport.

·         For any Natural disaster or cancellation of flight, KR CLEANFARES TRAVELS will not be responsible for any compensation or refund. Contact                      airlines directly.

·         Any loss, due to noncompliance of VISA transit & destination regulation, will be the customers’ responsibility & KR CLEANFARES TRAVELS will not              be responsible for any loss of Cancellation charges.

·         Refunds, if permitted, can be only processed by travelostay.com.

·         For Cancellations made with the Airline, advise airlines staff & Ref. No. for any refund.

·         Refunds are subject to Airline Cancellation, Refund, No-Show, Penalty Rules & Service Fees.

·         For Refunds, service fee &bank charges apply.

·         Refund can only be paid to the original Credit – Debit Card holder or Remitter.

·         Any discount, rebates or Promos, bank charges is deducted and re-called.

·         For Refunds, customers are required to provide documents for Airlines.

·         Meal, priority seat or any special service charges are Non-Refundable.

·         Partial Refunds are subject to approval and confirmation by the Airlines.

·         In case of Medical or Death of a passenger or immediate family member, refunds are subject to airline rules and at their discretion.

·         Taxes are non-refundable.

·         No refund would be payable after the expiry of the ticket validity.